Booking procedure
How to book a SOCCATOURS training camp

<p><span lang='EN-GB'>At most of our destinations, we have fixed contingents reserved for you during the most sought-after football training camp dates. This means that preparing an offer generally takes no more than 24 hours.</span></p> <p><span lang='EN-GB'>If you are looking for personal advice, a member of our <a href='https://www.soccatours.com/about-us/our-team/'>team</a> will manually create an offer tailored to your individual needs and send it to you by email. You will generally receive your offer within 24 hours. However, we ask for your understanding that, in exceptional cases, it can sometimes take longer to check the availability of hotel rooms, training times and, if necessary, flights.</span></p> <p><span lang='EN-GB'>If you have arranged your own arrival and require a separate room for the bus driver, please let us know prior to booking, as we must also make a binding reservation for this room as well. We are often able to arrange special conditions for the bus driver if we make the reservation as part of the group booking.</span></p>

<p><span lang='EN-GB'>Our experience tells us that there are often a few questions to clarify prior to booking. To make processing customer enquiries as transparent, fast and efficient as possible, a large part of our correspondence is carried out by email. If you respond to one of our emails, then please include the entire text of the previous messages.</span></p> <p><span lang='EN-GB'>During business hours, you can reach us at any time by telephone on +49 8031 23789-10. We would also be happy to meet with you in person at one of our offices in Rosenheim, Vienna and St Gallen, or at one of our <a href='https://www.soccatours.com/about-us/dmc/'>DMCs</a>.</span></p>

<p>As soon as you have made a decision for one of our training camp offers, the rest of the process goes as follows:</p> <ul> <li>You sign and scan the offer and return it to us by email, therefore confirming to us that you would like to make a binding booking for this football training camp as a package tour.</li> <li>We send you our booking confirmation and the guarantee certificate.</li> <li>You transfer the down payment in the amount of 20% of the tour cost; alternatively, you can make payment in full with more favourable payment conditions. You have the option of taking out a policy for travel cancellation insurance or comprehensive insurance cover.</li> <li>You send us the list of participants and transfer the remaining amount due (due date in the booking confirmation).</li> </ul> <p>We send you your complete travel documents, including contact information for your personal contact at the destination.</p>

<p><span>Depending on the respective destination, we offer you various options for travelling to the training camp: with personal vehicles or buses you arrange yourself, or with flights which we arrange for you.</span></p>

<p><span>Residents of an EU member state only need a personal identification card for tours within the EU. Switzerland and Turkey are not member states of the EU. We recommend bringing your passport with you for all tours to another country. German guests only need their personal identification card to enter Turkey. However, it is still advisable to bring your passport with you, as otherwise a separate form with the entry stamp must be carried with you until you leave the country again. Austrian citizens require a passport and a visa, which can also be issued in Antalya at the airport for €15.00. Guests from Switzerland require a passport. Citizens of other countries should inform themselves at their respective country’s embassy. Please make sure that all participants have the necessary travel documents (passport and visa, if necessary) prior to your football training camp. Please also make sure to check the validity of the passports for the corresponding countries.</span></p>

<p><span lang='EN-GB'>We only book flights with reputable airlines which meet all safety requirements.<o:p></o:p></span></p> <p><span lang='EN-GB'>Unless stated otherwise, every traveller is entitled to bring one piece of hand luggage and one piece of checked luggage. Because the weight specifications vary depending on the airline, we ask that you use the information contained in the offer as your guide.<o:p></o:p></span></p> <p><span lang='EN-GB'>The provisions for the transport of sports and additional luggage vary depending on the airline and will be provided upon request.<o:p></o:p></span></p>

<p><span>The minimum number of participants is 15 people for all training camps with air travel; even larger groups may be required for certain hotels. Of course, we always strive to organise a football training camp for smaller groups; however, this can result in price fluctuations, as the pitch booking fees are per team and not per person.</span></p>